Cookie Policy

Learn about how TrueFans CONNECT uses cookies and similar technologies to enhance your experience and protect your privacy.

What Are Cookies?

Cookies are small text files that are stored on your device when you visit our website. They help us provide you with a better experience and understand how you use our platform.

Small Data Files

Cookies are tiny text files that contain information about your visit to our website.

Browser Storage

They are stored in your web browser and sent back to our servers on future visits.

Privacy Protected

We use cookies responsibly and in accordance with privacy laws and best practices.

Types of Cookies We Use

We use different types of cookies for various purposes. You can control which types you accept through our cookie settings.

Essential Cookies

Required

These cookies are necessary for the website to function and cannot be switched off.

Examples:

  • User authentication and login sessions
  • Security and fraud prevention
  • Basic website functionality
  • Shopping cart and checkout processes

Analytics Cookies

Optional

These cookies help us understand how visitors interact with our website.

Examples:

  • Page views and user behavior tracking
  • Performance monitoring and optimization
  • Error tracking and debugging
  • A/B testing and feature experiments

Functional Cookies

Optional

These cookies enable enhanced functionality and personalization.

Examples:

  • User preferences and settings
  • Language and region selection
  • Customized content delivery
  • Social media integration

Marketing Cookies

Optional

These cookies are used to deliver relevant advertisements and track campaign performance.

Examples:

  • Targeted advertising and retargeting
  • Campaign performance tracking
  • Social media advertising
  • Email marketing optimization

Specific Cookies We Use

Below is a detailed list of the specific cookies used on our platform, their purposes, and how long they are stored.

Cookie Details

Cookie NamePurposeTypeDurationProvider
session_idMaintains user session and authentication state
Essential
SessionTrueFans CONNECT
_gaGoogle Analytics - distinguishes unique users
Analytics
2 yearsGoogle
_gidGoogle Analytics - distinguishes unique users
Analytics
24 hoursGoogle
user_preferencesStores user interface preferences and settings
Functional
1 yearTrueFans CONNECT
geolocation_consentRemembers user consent for location services
Functional
1 yearTrueFans CONNECT
marketing_consentTracks user consent for marketing communications
Marketing
1 yearTrueFans CONNECT

Managing Your Cookie Preferences

You have control over which cookies you accept. Learn how to manage your preferences and opt out of non-essential cookies.

Cookie Settings

Use our cookie preference center to customize which types of cookies you accept. You can change your preferences at any time.

Browser Settings

You can also control cookies through your browser settings. Most browsers allow you to block or delete cookies, though this may affect website functionality.

• Chrome: Settings → Privacy and Security → Cookies

• Firefox: Options → Privacy & Security → Cookies

• Safari: Preferences → Privacy → Cookies

• Edge: Settings → Cookies and Site Permissions

Legal Information

Important legal details about our cookie usage and your rights.

Last Updated

This Cookie Policy was last updated on January 15, 2025. We may update this policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons.

Your Rights

Under applicable privacy laws, you have the right to:

  • Access information about the cookies we use
  • Withdraw your consent for non-essential cookies
  • Request deletion of your personal data
  • Lodge a complaint with supervisory authorities

Contact Information

If you have any questions about our use of cookies or this Cookie Policy, please contact us:

Email: support@newmusiclives.com

Address: TrueFans CONNECT, Support Department

Response Time: We will respond to your inquiry within 30 days

Questions About Cookies?

We're here to help you understand how we use cookies and how you can control your privacy preferences. Contact us with any questions.