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Terms and Conditions

Last Updated: June 15, 2025

1. Agreement to Terms

Welcome to New Music Lives ("Company," "we," "us," "our"). By accessing our website at https://truefansconnect.com, using our donation and fundraising platform, or utilizing any of our services, you agree to be bound by these Terms and Conditions ("Terms") and our Privacy Policy.

Please read these Terms carefully. If you disagree with any part of these Terms, you must discontinue use of our services immediately.

2. Definitions

  • "Platform" refers to the New Music Lives website, applications, and services.
  • "Artist" refers to any individual or entity that creates an account to receive donations through our Platform.
  • "Fan" or "Donor" refers to any individual who makes donations through our Platform.
  • "Content" refers to any text, images, audio, video, or other materials uploaded to or displayed on our Platform.
  • "Donation" refers to a monetary contribution made through our Platform.

3. Account Registration and Requirements

To use certain features of our Platform, you must register for an account. When registering, you agree to:

  • Provide accurate, current, and complete information
  • Maintain and update your information as needed
  • Keep your password secure and confidential
  • Be responsible for all activities that occur under your account
  • Notify us immediately of any unauthorized use of your account

We reserve the right to suspend or terminate your account if any information provided is inaccurate, outdated, or incomplete, or if we believe you have violated these Terms.

4. Payment Processing and Donations

New Music Lives is not a banking institution or financial service provider. We facilitate donations between Fans and Artists through third-party payment processors. By using our Platform, you acknowledge and agree that:

  • All payments are processed through third-party payment providers chosen at checkout
  • We are not responsible for any actions or omissions of these payment processors
  • Donations may be subject to fees charged by payment processors and our Platform
  • All applicable taxes are the responsibility of the Artist receiving funds
  • Refunds, if applicable, are subject to our refund policy and the policies of the payment processor

For Artists: You are responsible for complying with all applicable tax laws and regulations related to donations received through our Platform.

5. Platform Fees

New Music Lives charges service fees for the use of our Platform. These fees are clearly displayed during the donation process. We reserve the right to modify our fee structure at any time, with notice provided to users through our Platform or via email.

6. Acceptable Use Policy

By using our Platform, you agree not to:

  • Violate any applicable laws or regulations
  • Infringe upon the intellectual property rights of others
  • Upload or transmit viruses, malware, or other malicious code
  • Attempt to gain unauthorized access to our Platform or systems
  • Use our Platform for any illegal or unauthorized purpose
  • Harass, abuse, or harm another person or entity
  • Impersonate another user or person
  • Use our Platform to raise funds for illegal activities, fraudulent purposes, or causes that promote violence, discrimination, or hate

We reserve the right to remove any Content that violates these Terms or that we find objectionable for any reason, without prior notice.

7. Intellectual Property Rights

Our Platform and its original Content, features, and functionality are owned by New Music Lives and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

By uploading Content to our Platform, you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, adapt, publish, translate, distribute, and display such Content for the purpose of providing and promoting our services.

You represent and warrant that:

  • You own or have the necessary rights to use and authorize us to use your Content
  • Your Content does not violate the privacy rights, publicity rights, copyrights, contract rights, or any other rights of any person or entity

8. Third-Party Links and Services

Our Platform may contain links to third-party websites or services that are not owned or controlled by New Music Lives. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services. We do not warrant the offerings of any of these entities/individuals or their websites.

9. Limitation of Liability

To the maximum extent permitted by law, New Music Lives, its directors, employees, partners, agents, suppliers, or affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from:

  • Your access to or use of or inability to access or use the Platform
  • Any conduct or content of any third party on the Platform
  • Any content obtained from the Platform
  • Unauthorized access, use, or alteration of your transmissions or content
  • Disputes between Artists and Fans/Donors
  • The quality, accuracy, or reliability of content on the Platform

10. Disclaimer of Warranties

Our Platform is provided on an "AS IS" and "AS AVAILABLE" basis. New Music Lives and its suppliers expressly disclaim all warranties of any kind, whether express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

New Music Lives makes no warranty that:

  • The Platform will meet your requirements
  • The Platform will be uninterrupted, timely, secure, or error-free
  • The results that may be obtained from the use of the Platform will be accurate or reliable
  • The quality of any products, services, information, or other material purchased or obtained by you through the Platform will meet your expectations

11. Indemnification

You agree to defend, indemnify, and hold harmless New Music Lives, its affiliates, licensors and service providers, and its and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to your violation of these Terms or your use of the Platform.

12. Governing Law

These Terms shall be governed and construed in accordance with the laws of the State of Delaware, without regard to its conflict of law provisions. Any legal action or proceeding relating to your access to, or use of, the Platform or these Terms shall be instituted in the federal courts of the United States or the courts of the State of Delaware. You agree to submit to the jurisdiction of, and agree that venue is proper in, these courts in any such legal action or proceeding.

13. Changes to Terms

We reserve the right to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

By continuing to access or use our Platform after any revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, you are no longer authorized to use the Platform.

14. Termination

We may terminate or suspend your account and bar access to the Platform immediately, without prior notice or liability, under our sole discretion, for any reason whatsoever and without limitation, including but not limited to a breach of the Terms.

If you wish to terminate your account, you may simply discontinue using the Platform or contact us to request account deletion.

15. Contact Information

If you have any questions about these Terms, please contact us at:

New Music Lives
Email: legal@newmusiclives.com
Address: 123 Music Avenue, Suite 100, Wilmington, DE 19801


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